In order to enable us to deliver to you a prompt and efficient after‐sales service, after checking the product and making sure that there is no problem with the item(s), please help us to fill up our 1 Year Warranty E-Form.
Link : https://forms.gle/Dnznzw717spXQK3u6
Our standard warranty is valid for 1 year from the date on Purchase Invoice/Delivery Order (Date of Shipment) from Funbies Marketing/ an authorized Funbies retailer. Funbies's warranty does not cover the costs of transportation and installation. Your Funbies furniture product will be replaced or repaired at our option, charges are subject to availability.
Our warranty protects you against damage that is the result of a manufacturing defect and is non-transferrable from the original owner.
What is covered by the warranty?
What is excluded from the warranty?
Paint Finish:
As our products are batch produced and may be subject to minor colour variations and whilst we therefore guarantee to produce goods matching any item we cannot guarantee an exact match between pieces on different orders.
Contents of the guarantee
Funbies Marketing warrants that Funbies furniture or accessory is suitable for the use for which the furniture or accessory is intended, under its normal operating conditions and when it has been assembled according to the assembly instructions supplied by the manufacturer. That the furniture or accessory corresponds to its description as communicated in the various printed or digital media controlled by Funbies Marketing. Funbies Marketing warrants that the Funbies furniture or accessory does not have any defect in workmanship or concealed defects, having undergone the quality control at the factory.
Warranty implementation information
Documents to be provided: copy of delivery order and purchase invoice or receipt, and photos of the defect.
Contact in writing or email: Funbies Customer Service: contact@funbies.com.my | +60 17-658 8195 | +60 19-490 7686
So as to achieve a continuous improvement of its furniture, Funbie Marketing reserves the right to call, at its own expense, an internal or external expert to inspect the defect and its causes, and to propose the replacement of the components when the replacement of the furniture has a disproportionate cost compared to the repair, or to propose equivalent components or models according to the availability of the furniture concerned by the guarantee.